Freeware, shareware download | Softempire.com

Hardware Inspector Service Desk - free download

Games Utilities Internet Development Multimedia Mobile Desktop Business Education

Web interface for incident management

Categories
Finance
CRM & ERP
Organizers
Management
Presentations
Doc Processing
Business Misc
Personal
Project Management
Taxes
Vertical application
Spreadsheets

Editor's choice
SharePoint Cross-Site Lookup
reference a lookup list from a different site in one site collection

Repair Corrupt PowerPoint
Kernel for PowerPoint effectively Repair Corrupt PowerPoint with precision

MSGtoPDFConversion
MSG to PDF Conversion process to convert MSG files to PDF files properly

ListGrabber Standard
Address Capture Tool. The fastest way to grab sales leads

How to Remove PDF Password Security
Unlock password protected PDF file and unlock PDF editing simply and quickly

CustomerBase
One complete CRM system for the medium size company - keep you customer visible.

Recovery Tool for Excel
Recovery Tool for Excel is used to recover the damage excel (.xls) files

Software downloads: Business / Business Misc


Innovative software utility acquisitions from the specialized in download catalogues! Surf the popular software package families, see the most recent updates of the cool programs, and acquire for free! Do not lose opportunity to get the hottest tools: apply SoftEmpire website to recieve package for free of charge. See the catalog of freeware and app versions. pick out among operating system utilities programs, download manipulators, antiviruses, and all other kinds of software for your notebook or digital phones!

Business utilities. Business software. The best and useful applications for your office including business software downloads, business applications, CRM, ERP. Programs for accounting, management and more.

  Download  Buy now!

       View screenshots
Vendor Price: $ 129
License: Shareware
File Size: 6.74 Mb
Version: 1.0
Release Date: 20 Jun 2009
OS: WinXP, Windows2000, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate
System Requirements: Pentium 133/64RAM
Company: Database Harbor Software

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from their workplaces, which significantly shortens response-time from the support team and incident solution.

One request per problem is advised: as soon as the problem is solved the request can be closed and linked to the maintenance history of a workplace, device or license, which in its turn is a valuable data source for reporting on performance of the Service Desk staff and reliability of particular assets. Each request contains the history of messages and file attachments. The multi criteria filter allows users to sort requests by various parameters.

Hardware Inspector Service Desk is fully customizable. Administrators can change values of request parameters and specify which parameters are available for users: urgency, deadline, request type, etc. It provides for a large variety of support policies in organizations.

The program features automated assignment of responsibilities for request processing. Administrators can assign a request to either a user with supporter's rights or a support group. So when a user selects a request type, the responsibilities are automatically assigned.

Another feature is mailing notifications about new requests and changes in request which keep the support team posted on request statuses. The built-in mechanisms manage the mailing list: notifications are sent if a person has the right to receive notifications and if such person is responsible for a request. If there is no responsible person notifications are sent to all supporters in the organization to prevent the possibility of "lost" requests.

More download links for Hardware Inspector Service Desk...

Next product: EditPad Lite
More to download:

Everything I Own!

Everything I Own will make it simple to take a complete home inventory. The program lets you keep track of the name of each item, the brand, model and serial numbers, its type, purchase date and location in your home, and much more!

Real Estate Agent

A powerful program featuring a real estate and client database and a scheduler, Real Estate Agent is a must-have for real estate agencies. Handy features and user-friendly interface make the program essential for business management.

Add Password to Adobe Pdf

Add password to Adobe pdf files using AWinware Pdf encryption software, protect pdf documents from unauthorized access, prompt for password during pdf open, set restrictions to disable printing, block editing, prevent copying & commenting etc.


Advertisement

Windows Backup
Looking for backup software? Try Handy Backup - automatic data backup to DVD, CD, FTP, network, or Online. Client-server enterprise backup software.


Top Downloads
CMS Customer Relationship Management System

This software controls PowerPoint on a multi-display system. You can control...

Batch HLP Converter to any document format you wish


New in Business
  1. MARS Automation For MS Access
  2. Data Cleansing and Matching
  3. Linklibs for Mac
  4. Softaken MBOX to NSF Converter
  5. SQLRD SSRS Data Driven Automation
  6. A VIP Project Tracking Solution
  7. Focus On Salons
  8. VistaTrades
  9. VbaCompiler for Excel
  10. A VIP Project Management Solution
Hardware Inspector Service Desk - Free Software Download