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Records tech support problems and solutions and lets you retrieve them quickly

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IDE & Editors
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Resources for software development: IDE & Editors, programming, testing, configuration management, databases and components. Huge collection of free components and utilities. Free download of all files.

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Company: Responsive Software


OS: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000


Description:

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.



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