Customer relationship management (CRM) software effectively integrate marketing, sales and customer support to maximize business profit and client relationships. Enterprise resource planning (ERP) software allow manage control company resources.
|
- Version: 2.5
- Date (dd/mm/yyyy): 26/1/2004
- Program language: English
- OS: Win95, Win98, WinNT 4.x, Windows2000
- Primary Download: download link
- Company: Ligne Directe Inc.
- Description: Live help with this chat customer service for your website. Increase sale and reduce marketing cost. This software let you interact in real-time with the visitors of your website. Include: monitoring, Operator Iniated Chat, Push URL,Geo localisation
Ariacom Business Reports
Easy-to-use database reporting and multi-dimensional analysis tool with dynamic SQL generation.
-Generation of complex reports integrating cross tables
-Native line, bar, point and pie charts
-Output to file, printer, fax, email, ftp
LogIt
Keep track of who you contact, and when you did it! LogIt is the perfect tool for individuals and small businesses to maintain address books and contact histories, with full print capabilities...
Queuing Model Excel
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
|
