Freeware, shareware software development tools on Softempire.com

versaSRS HelpDesk at SoftEmpire.com

Games Utilities Internet Development Multimedia Mobile Desktop Business Education
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An advanced, powerful and feature rich 100% web based help desk system...

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Category: Business  /  CRM & ERP


A set of useful downloads to help you in the office including business software downloads, business applications, CRM, ERP. Programs for accounting, management and more.

 


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Vendor Price: $ 495
License: Shareware
File Size: 9564
Version: 3.1.5
Release Date: 15 Nov 2004
OS: WinXP, Windows2000, WinNT 4.x, Windows2003
System Requirements: Windows 2000/XP/2003 Server, MS NetFramework, MS IIS 5.0, SQL Server 2000/ MSDE
Company: DEK Software International
Languages:

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

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